Return Policy
Introduction
Thank you for choosing TVMOTC Used Clothing and Equipment Consignment Sale as your preferred eCommerce & Shopping destination. We are dedicated to providing you with high-quality products and outstanding customer service. We understand that sometimes returns are necessary, and we have implemented a comprehensive return policy to ensure your satisfaction.
Easy and Hassle-Free Returns
Our goal is to make the return process as simple and convenient as possible. If you are not completely satisfied with your purchase, you can return the item within 30 days of receipt. We offer a hassle-free return process, ensuring you can shop with confidence.
Eligibility for Returns
To be eligible for a return, the item must be in its original condition, unused, and with any tags or packaging intact. We cannot accept returns on items that have been altered, washed, or damaged after receipt.
Return Process
If you would like to initiate a return, please follow these simple steps:
- Contact our customer support team via email or phone to request a return. Please provide your order number and specific details regarding the item you wish to return.
- Our customer support team will provide you with a return authorization number (RMA) and detailed instructions on how to return the item.
- Package the item securely, ensuring all original accessories and packaging are included.
- Ship the package back to us using a reputable shipping service. We recommend obtaining a tracking number for your reference.
- Once we receive the returned item and confirm its eligibility, we will process your return and issue a refund to your original payment method within 5 business days.
Refund Processing
Refunds will be processed using the original payment method used for the purchase. Please note that shipping fees and any applicable taxes are non-refundable.
Contact Us
If you have any questions or require further assistance regarding our return policy, please don't hesitate to contact our friendly customer support team. We are here to help!
Conclusion
At TVMOTC Used Clothing and Equipment Consignment Sale, we value your satisfaction and want to ensure an enjoyable shopping experience. Our comprehensive return policy reflects our commitment to customer service and ensures that you can shop with confidence. Shop with us today and experience the convenience of our easy and hassle-free return process.
