Policies

Consignment Policy

At TVMOTC Used Clothing and Equipment Consignment Sale, we offer a straightforward and efficient consignment process. Our goal is to provide a platform for parents to sell their gently used clothing and equipment, while also offering a convenient shopping experience for our customers.

When consigning with us, you can expect:

• Fair pricing for your items based on their quality and condition
• An easy-to-use online system for item submission and inventory management
• Regular updates on the status of your consigned items
• A competitive commission structure that ensures you receive a fair share of the proceeds

To get started, simply create an account on our website and follow the instructions for consignors. We accept a wide range of children's clothing, toys, gear, and equipment, but please refer to our detailed guidelines for specific requirements on acceptable items.

Pricing

Our pricing strategy is designed to strike a balance between attracting buyers and ensuring fair compensation for our consignors. The price of each item is determined based on several factors, including its original value, brand, condition, and current market demand.

We conduct thorough research to establish competitive prices that resonate with our target audience. Our aim is to provide affordable options for parents while still maximizing the value of consigned items. We regularly adjust prices during the consignment sale to optimize sales and ensure a positive experience for both buyers and sellers.

If you have questions about pricing or need assistance, our customer support team is always available to help.

Returns and Refunds

We strive to maintain customer satisfaction and transparency throughout the purchasing process. In case you encounter any issues with your purchased items, we have a comprehensive returns and refunds policy in place.

If you are not completely satisfied with your purchase, you may return the item within 14 days of receiving it. Please ensure that the item remains in its original condition, with all tags and packaging intact. Once we receive the returned item, we will initiate the refund process. We are committed to processing refunds promptly.

It's important to note that certain items, such as personal hygiene products, underwear, and customized items, cannot be returned for hygiene and safety reasons. Please refer to our product descriptions and guidelines for more information on eligible return items.

Privacy and Security

At TVMOTC Used Clothing and Equipment Consignment Sale, we prioritize the privacy and security of our users. We understand the importance of protecting personal information and maintaining a secure online environment.

We employ industry-standard security measures to safeguard your data and prevent unauthorized access or disclosure. Our website is protected by SSL (Secure Sockets Layer) encryption technology, which ensures that all sensitive information you provide is encrypted and transmitted securely.

We do not share your personal information with third parties without your consent, except as required by law or as necessary to facilitate the consignment process. For detailed information on our privacy practices, please refer to our Privacy Policy.

Contact Us

If you have any questions, concerns, or feedback regarding our policies or any other aspect of our business, please don't hesitate to contact us. Our dedicated support team is here to assist you.

You can reach us through the following channels:

• Phone: 123-456-7890
• Email: [email protected]
• Live chat: available on our website during business hours

We value your input and we continuously strive to improve our services based on customer feedback.